Jaga-Me Support
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Services
About Our Services
10
What are the prices of Jaga-Me's services?
Is there a minimum number of hours for service engagement?
Does Jaga-Me offer live-in care services?
How are the JagaPros assigned?
I am unsure what treatment or service I need. How should I choose?
See all 10 articles
Booking Our Services
3
How do I book a visit?
Can I request for a specific JagaPro?
Can I choose the same JagaPro who has attended to the patient before?
Before Your Visit
5
How will our JagaPros get in touch?
How can I confirm the identity of my assigned JagaPro?
What happens if the JagaPro cancels on the job or does not show up?
What happens when the JagaPro does not turn up on time?
Can I contact my assigned JagaPro?
During Your Visit
3
What if I need to extend the visit?
Can I dismiss the JagaPro earlier than stipulated booking time?
Will I still get charged if the nursing procedure fails (eg. NGT insertion, IV cannulation)?
After Your Visit
2
I was not satisfied with a JagaPro's performance. Can I reject him/her for future jobs?
How do I arrange my next visit?
Cancellation & Amendments
1
Can I cancel or change my appointment date/time?
Billing & Payment
9
How can I make payment for Jaga-Me services or purchases?
How to pay by Credit Card
How do you ensure my credit card details are secure?
How to pay by AXS
When will I receive my invoice?
See all 9 articles
Data Security & Privacy
1
Why does Jaga-Me need NRIC and other personal information?